On the Frontlines against COVID-19
In early 2020, Taiwan assembled the National
Mask Production Team. HIWIN became one
of the first companies to join the National
Team and completed the impossible mission
of manufacturing 92 medical mask machines
in 40 days in support of government efforts.
Those medical mask machines increased
Taiwan's daily medical mask production
capacity from 1.8 million masks to 15 million
masks as we spearheaded medical mask
manufacturing efforts. HIWIN produced
The Mask-Making Miracle, a documentary
detailing the mask-making team: 40 days
of intense production to deliver 92 medical
mask machines. Funded by the HIWIN
Education Foundation and directed by
President Enid H.C. Tsai, The Mask-Making
Miracle spotlighted Taiwan's manufacturing
prowess and our machinery industry's
unique culture. We believe the documentary
is invaluable to Taiwan's legacy and can be
used as a case study in management studies.
The Taiwan External Trade Development
Council (TAITRA) translated the documentary
to English, Japanese, and other languages to
showcase Taiwan's mask-making miracle to
Epidemic Prevention Management
When entering facilities, HIWIN employees
are required to measure their body
temperatures and fill out an online health
survey every day to help us safeguard
occupational health and safety in the
workplace. HIWIN also launched an internal
COVID-19 reporting system to complement
Taiwan's 1922 QR Code for epidemic
prevention. The internal reporting system
is triggered when HIWIN employees are
discovered to have been in the same vicinity
of confirmed COVID-19 cases, exhibited
cold symptoms, or have had contact with
confirmed COVID-19 cases, enabling HIWIN
to enact immediate containment measures,
which is conducive to more efficient
epidemic prevention plans.
In the face of different COVID-19 variants and
its continuous spread, HIWIN has perfected
various epidemic prevention capabilities. To
remind HIWIN employees of the importance
of complying with epidemic prevention
measures, HIWIN has launched various
campaigns including posters, epidemic
prevention ads when turning on electronic
machines, etc. Colleagues responsible for
work safety and occupational health also
helped familiarize factory managers with
emergency response measures, kept a close
eye on the pandemic in Taiwan, and complied
with the central government's epidemic
prevention measures to make rolling
adjustments, ensuring HIWIN is well prepared
to contain the epidemic and minimize risks.
HIWIN's epidemic prevention posters and QR code reporting system
Supporting Epidemic Prevention Efforts
In the face of this daunting pandemic,
Global Chairman and CEO Eric Y.T. Chuo
conveyed a positive and encouraging
message: “Though we cannot change the
world or contain the pandemic in other
countries, we, as citizens, can do our part
to help society and medical workers in our
respective domains.” We hope our efforts
can inspire others to contribute to their
country's healthcare capacities.
- In May 2021, when the pandemic
worsened in Taiwan, the country was
facing a shortage of negative pressure
isolation rooms. Former Minister
Lin Chia-Lung of the Ministry of
Transportation and Communications
(MOTC), the Light Foundation, and
the Mt. Dadu Industrial Innovation
Foundation called on society to
donate negative pressure isolation
rooms. HIWIN acted swiftly, donating
NT$300,000 to support Taiwan's
healthcare system with real action.
- In 2021, HIWIN donated 50 cleanroom-level positive pressure testing booths
(PPTB) in line with our spirit to "treat
others as ourselves, love others as
ourselves.” The PPTBs were equipped
with energy-efficient A.C.s and air
filters, ensuring minimal cross-contamination in the enclosed space. On
June 16th, HIWIN started delivering the
PPTBs to medical centers designated
by the Ministry of Health and Welfare
(MOHW), ensuring that COVID-19
testing staff can work in a risk-free,
comfortable, and safe environment
and that the public has access to quick,
convenient testing services.
- 1ml syringes retain small doses of
vaccines, effectively reducing wasted
COVID-19 vaccines by 10~20% and
increasing vaccination rates. In 2021,
the Chinese National Association
of Industry and Commerce (CNAIC)
launched called for 1ml syringe
donations to the MOHW. HIWIN, always
at the frontlines of epidemic prevention
ESG REPORT 2021
efforts, immediately donated 300,000
1ml syringes valued at NT$960,000
to increase Taiwan's vaccination rate
and help the public return to normal
HIWIN Corporation: HIWIN and HIWIN Mikrosystem Corp. donated 50 PPTBs. A group photo of Chairman Eddie W.H. Chuo (second on the left) with medical orkers from the Taichung Hospital
Supporting Epidemic Prevention Efforts in Overseas Subsidiaries (Advance Deployment)
Epidemic prevention measures at HIWIN's
Taiwan HQ were swift and comprehensive.
During the pandemic, we decided to
share our practices and information
with affiliated companies and overseas
subsidiaries to enable preemptive actions.
HIWIN locations in Taiwan were unaffected by the pandemic, and factories continued to operate at full capacities. Though lockdowns and suspension
of work were imposed in various locations in Europe, the U.S., and Asia, HIWIN subsidiaries, overseas markets, and especially customers in the
medical industry or customers producing epidemic-related equipment experienced an influx of orders. HIWIN's Taiwan factories supported customers
by operating at full capacity, even working overtime, to deliver necessary medical and epidemic prevention equipment by air.
In response to the COVID-19 pandemic,
HIWIN's overseas subsidiaries continued
to improving epidemic prevention
measures. In January 2021, our German
subsidiary organized two vaccination
events to vaccinate all employees with
the third booster shot. They also installed
acrylic boards, ventilation systems, and
air purifiers in the office. In areas where
they were unable to install ventilation
systems, they installed energy recovery
ventilators to bolster epidemic prevention.
On August 6th, 2021, Italy announced a
“Green Pass” effective across the country.
In response, we required employees to
hold a Green Pass to enter HIWIN facilities.
HIWIN's subsidiaries in Japan offered
leave days to encourage employees to
get vaccinated and have now achieved a
vaccination rate of 50%. Subsidiaries in
South Korea, Singapore, and Suzhou also
regularly advocated epidemic prevention
measures and encouraged employees to
HIWIN's subsidiary in Germany install air switch
HIWIN's subsidiary in Italy required Green Passes
HIWIN's subsidiary in South Korea regularly promote the culture of mask use
HIWIN's subsidiary in Suzhou repeatedly aired ads promoting epidemic prevention measures
HIWIN Supporting Taiwan's and Global Efforts against COVID-19
Demand for HIWIN products skyrocketed during the pandemic. To support medical manufacturers in Sweden, Italy, Singapore, China, the U.S., and South Korea,
we ensured swift shipment of HIWIN's products for the critical key components need of medical mask machines, thermometer guns, ventilators, monitoring
HIWIN Products around the World:
U.S.- Medical mask machines and ventilator simulators.
Germany - Rising demand for automated equipment generated by the pandemic, i.e., beverage packaging machines.
Sweden - Lens calibration tool developed for Swedish customers in the optics sector was applied to thermal cameras. HIWIN's
Swedish distributors wrote a letter thanking HIWIN, saying there were proud to be HIWIN distributors.
Spain - 3D printer components for manufacturing ventilators.
Italy - HIWIN Taiwan shipped ballscrews used for 3D printers for ventilators and purifiers.
South Korea - Blood testing instruments developed by a South Korean customer can produce pneumonia testing results in 6
hours, leading to an influx of rush orders from all over the world. The instrument employs HIWIN's lightweight linear slides, and we delivered shipments
as fast as possible to support our customers fulfill orders.
Switzerland - Blood testing or COVID-19 testing instruments.
Taiwan - Automated medical mask production line.
China - Key components for medical mask machines, ventilators, testing instruments, etc.